Did these solutions help you fix the problem? Share your feedback in the comments below. If the issue persists, link your old Hotmail account to your new email client. If you can’t log in to your Hotmail account, use Microsoft’s account recovery form to access your account. The only way to access your old Hotmail account is through the Outlook web app. Add your Hotmail account and check the results. Enter your Hotmail address and password and link your accounts.įor example, if you use Gmail, go to Settings, select Accounts, and Import, and go to Check mail from other accounts. Go to Outlook Settings, click on Sync email and then select Other email accounts. Here are the steps to follow in case you want to use this method. However, this method may not work for all users. Some users said they managed to link their old Hotmail addresses to Outlook. Ideally, use a non-Microsoft email client to get the job done. Try linking your old Hotmail account to your new email client and check if you can access your mailbox. Link the Old Hotmail Account to Your New Email Client Click on Create free account and follow the on-screen instructions.

Launch your browser, open a new Incognito mode tab and go to. Other users suggested that creating a new Outlook account using the old Hotmail address may actually work. Create a New Account Using the Old Hotmail Address If you get a message that your account doesn’t exist, this means you haven’t logged in in more than 5 years, and the account got deleted. However, after 5 years of inactivity, Microsoft will automatically delete your Hotmail account. But you can always reactivate the account if you know the password, and new emails should land in your inbox without any problems. All the emails sent to the respective account should bounce. Keep in mind that Microsoft will automatically deactivate your account if you don’t log in to your email account at least once a year. Microsoft should get back to you within 24 hours. Then type in the email address that Microsoft can use to contact you.Ĭonfirm your contact email address, check the security code and follow the on-screen steps to complete the process. Go to /acsr, and enter the Hotmail address you want to recover. It doesn’t have to be your personal email account any email account will do. To use this solution, you need an email address you have access to. Unfortunately, if you disabled the option, you won’t be able to use the recovery form. The catch is that you can use this method only if you enabled two-step verification. You can use Microsoft’s Account Recovery Form to get the job done. To gain access to your old mailbox and contacts, you need to recover your account. Microsoft already migrated Hotmail accounts to. How Can I Access My Old Hotmail Account? Recover Your Old Hotmail Account

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